If your product is eligible for a refund then,
• All refunds are processed according to the mode of payment while placing the order.
• All refunds timeframe will be marked from the day of request.
Reversal of payment usually occurs within 15 to 25 working days, and in some cases, might exceed the given timeframe. The process involves intimation and verification of the payment at every step of a standard online transaction.
The reversal details are confidential and are subject to the trust between the merchant and the customer. Once, we forward the refund request, please bear in mind that the process is complicated and requires the aforementioned timeframe.